Bilingual (Spanish) Customer Service Reps: Part Time Remote

MSEP employer, Manulife Financial Corporation is immediately hiring for Bilingual (Spanish) Customer Service Representative positions. These positions are 100% Work-from-home. Salary is $20.51/hourly and start date is January 6, 2020. Great opportunity for military spouses.

Company Overview:

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better and we enable people to achieve their dreams and aspirations by putting customers’ needs first and providing the right advice and solutions. Operating primarily as John Hancock in the United States and Manulife elsewhere, the company provides financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

 

Consider joining our team as a Bilingual (Spanish) Customer Service Representative on our continuously growing John Hancock Operations team (US Retirement Plan Services). This is a Part Time, Remote (Work-from-home) Opportunity!

 Who are we looking for?
Communicators, Doers, Learners, Team Players and Thinkers


What do we need from you?

With a passion for your customer and obsession about doing the right thing, you will bring a high level of dedication to the table and strive to meet client needs by providing timely and accurate responses about their retirement plan and helping transact on their account.

  • Fluency in Spanish and English
  • You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner
  • Deliver professional and reliable service to our plan participants building customer satisfaction and loyalty
  • Meet quality expectations to ensure a positive client experience
  • Strive for first-call resolution of customer issues
  • Translate scenarios that require problem resolution into positive service experiences
  • Possess the ability to work in a team environment, but can also resolve issues accurately and independently
  • You have exceptional technical capabilities, research skills and your attention to detail is always a priority
  • You are confident in your ability to learn and apply information quickly
  • You must be available to work Monday and Tuesday, 4:00pm-10:00pm EST (Eastern time zone) and one more six hour shift between Wednesday-Friday (this shift will rotate).
  • Previous customer service experience in a contact center, retail environment or service industry
  • Knowledge of or experience in financial services an asset
  • High School diploma required, college/university graduate preferred

Start Date is January 6, 2020. Please apply using the link below:

https://manulife.wd3.myworkdayjobs.com/MFCJH_AdminJobs/job/Massachusetts—Full-Time-Remote/Part-Time-Customer-Service-Representative–Bilingual—Spanish-_JobReq0393917

 


Soil Conservationist

Title:  Soil Conservationist

Grade and Series:  GS-0457-5/7/9

Supervisory Status:  No

Duty Locations: Faulkton, Ipswich and Redfield South Dakota

Announcement number: NRCS-20-10631855-RG-SD-CF (https://www.usajobs.gov/GetJob/ViewDetails/549915000)

Open Period:  October  25, 2019 – November 1, 2019

 

WHO MAY APPLY:

  • Recent graduates from a qualifying educational institution having completed an academic program within the preceding two (2) years. Note: Veterans who were precluded by their military service obligation from meeting this requirement will have up to six (6) years to apply.
  • If you have not yet conferred your degree or certificate, but will within 120 days of the closing date of this announcement, a letter from the school documenting current standing, degree being obtained and expected graduation date must be submitted with your application.

Detention Maintenance Technician – Colorado

Arapahoe County Sheriff’s Office is currently accepting applications for the following position(s):

Please check out our web-site for the complete posting and to apply.

Description

Works with minimal supervision and is responsible to the Facilities Maintenance Foreman.  Performs a variety of duties associated with the maintenance and repair of the Detention Facilities and grounds.  Supervises sentenced inmate workers in a variety of duties associated with the maintenance and care of Detention Facility and Sheriff’s Administration building.

**ANTICIPATED HIRING SALARY RANGE $1,768.19 – $2,210.27 BI-WEEKLY**

Duties

The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required.  In addition, the Sheriff’s Office reserves the right to change the duties and essential functions of this job at any time.

  • Operates and repairs equipment to include those used for ground maintenance and snow removal.
  • Maintains detention facility security equipment, including video monitoring equipment, switching equipment, electronic doors, lock system and equipment, communications system, electrical outlets and electronic control panels.
  • Performs maintenance and repair on detention kitchen, laundry, landscaping, and housekeeping equipment.
  • Fabricates parts from various materials to meet the needs of the detention facility.
  • Performs shop work, including repair of furniture, vacuums, pressure washer, carpet cleaner.
  • Works with external contractors, and with County maintenance, in ensuring that facility maintenance needs are met.
  • Performs supervision over inmate trustees on a project basis.
  • Operates computers and standard office equipment including commonly used computer software programs as required by the position.
  • Maintains regular and acceptable attendance at such level as determined at the Sheriff’s Office discretion.
  • Is available and willing to work such weekends and holidays as the Sheriff’s Office determines are necessary or desirable to meet its needs. May be required to be on-call.
    • Performs duties both on and offsite.
    • Interacts effectively with others.
    • Performs other duties as assigned.

    RequirementsREQUIRED KNOWLEDGE SKILLS AND ABILITIES:

    • Knowledge of commonly used hand and power tools.
    • Knowledge of the electronic and technical equipment associated with security environments (i.e. CCTV, cameras, DVR’s, door access, intercoms, locks, and keys).
    • Knowledge of plumbing and plumbing principles.
    • Knowledge of maintenance and repairs of commercial kitchen and laundry equipment.
    • Possess journeyman level knowledge of standard practices, methods, tools, occupational hazards, and safety precautions of the building and maintenance trades.
    • Knowledge of commercial carpentry, framing, and finishing.
    • Skilled in following electrical circuits, understanding mechanical controls and the reading and understanding of electrical wiring diagrams and schematics.
    • Skilled in reading and understanding blueprints.
    • Skilled in the use of commonly used equipment and tools related to metal fabrication (i.e. welder, lathe, band saw, torch, drill press, etc.).
    • Skilled in troubleshooting.
    • Skilled in multi-tasking and prioritizing daily projects.
    • Skilled in the use of computers and commonly used computer software programs, as well    as any other standard office equipment as required by position.
    • Ability to operate and repair basic landscaping, and facility cleaning equipment. (i.e. floor buffers, floor scrubbers, vacuums, mowers, etc.)
    • Ability to operate and maintain snow removal equipment.
    • Ability to follow oral and written instructions.
    • Ability to perform physical tasks assigned to this position.
    • Ability to communicate effectively in verbal and written English
      • Ability to apply sound reasoning and decision-making.
      • Ability to interact in a professional manner with all staff.
      • Ability to get along well with others.

      MINIMUM QUALIFICATIONS:
      EDUCATION:  High School Graduate or GED Equivalent.
      EXPERIENCE:  Minimum three (3) years’ experience in maintenance and repair of buildings and grounds.
      OR
      Any equivalent combination of education and experience that satisfy the requirements of the job.

      CERTIFICATIONS / LICENSES:  None
      PREFERRED QUALIFICATIONS.  Experience in a correctional environment.

      NECESSARY SPECIAL REQUIREMENTS:

      • Must possess CPR and First Aid certification within the initial status period.
      • Must possess a valid Colorado Driver’s License.

      Supplemental InformationPHYSICAL DEMANDS:
      The following are some of the physical demands commonly associated with this position.  They are included for informational purposes and are not all inclusive.

      Occasionally:  Activity exists less than 1/3 of the time.
      Frequently:    Activity exists between 1/3 and 2/3 of the time.
      Constantly:    Activity exists more than 2/3 of the time.

      • Occasional use of eye, hand and finger coordination enabling the use of automated office machinery and writing utensils.
      • Constantly involved in oral and auditory interaction, enabling interpersonal communication, including automated devices such as the telephone and radio, as well as personal interaction with inmates.Spends 10% of the time sitting, 40% standing, 50% walking while on the job.
        • Constantly stoops, kneels, pushes, pulls, crouches and balances while performing maintenance duties.
        • Frequently uses visual capacity including depth perception, color vision, and peripheral vision enabling completion of maintenance duties.
        • Occasionally lifts or carries up to 100 lbs. when moving office supplies or equipment.

        JOB-RELATED CONTACTS:
        Contacts generally include supervisors, detention staff members, inmates, County maintenance personnel, contractors and a vendor occurs on a daily basis.  Personal contact with any individual of the public, an inmate or arrestee occurs on a daily basis.  This position requires physical contact of touching, controlling, sitting by, riding with an individual. Hand-to-hand exchanges of documents, money, personal property, clothing and other items may be required daily.  Face-to-face verbal communications between the member and the public is required on a constant basis.  This position may require immediate response to criminal and medical emergencies where blood, body fluids or other medical hazards may be present.  The member may or may not have time to take precautionary and protective measures.

        WORK ENVIRONMENT:
        Work is performed indoors and outdoors with exposure to dust, grease, chemicals, fumes, etc.  Hazards present in this position are those inherent in occupational areas including electrical, plumbing, and carpentry.  Work is performed in a detention security environment.

        BIO-HAZARD NOTICE:
        This position has been determined to be a HIGH exposure risk to “bio-hazards” associated with blood-borne pathogens HIV (AIDS), HBV (hepatitis B) virus, and air-borne transmissions of TB (tuberculosis).  Members are advised that exposure to a “biohazard” may result in severe illness or death.  Members are required by agency policy to use protective equipment and clothing.  Inoculation may be required to prevent or treat exposures to “bio-hazards”.

        REQUIRED EXAMINATIONS:
        The screening process for any position within the Sheriff’s Office may include written test(s), an oral interview, skills test(s) and/or other selection methods designed to measure applicants’ ability to perform the essential functions of the job they are seeking. Required examinations may also include:
        Polygraph Examination.
        Psychological Evaluation.

      • Medical Examination, including a drug screen.
        Background Investigation. This will include, but is not limited to contact with the applicant’s former employers, associates, neighbors and other pertinent sources. Applicant’s military history, school records, police records and driving record will also be investigated. All examinations are conducted by qualified/licensed individuals designated by the Sheriff’s Office at the Sheriff’s Office expense.

        EXPECTED DURATION OF THE APPLICATION PROCESS:
        Due to the nature of the application and selection process for the Sheriff’s Office, applicants can reasonably expect the application process to take a significant amount of time to complete before a decision is made to hire or not to hire. Typically, it takes approximately 8 to 12 weeks from the date of application to complete the entire selection process. The length of time it takes to complete the process can vary depending on a variety of factors. Please note that this is an estimated duration of the selection process.

        WORK SCHEDULES:
        Employees are required to work the time periods and/or shifts, rotational and/or stationary, and location assignment, consistent with the needs of the Sheriff’s Office.

        DUTY ASSIGNMENTS:
        All applicants hired by the Sheriff serve at the pleasure of the Sheriff of Arapahoe County and may be assigned to any of the agencies bureaus, sections or units at the discretion of the Sheriff or his duly appointed representative. Employment is at the will and pleasure of the Sheriff, per Colorado State Statute: 30-10-506. Written policies and other manuals do not alter the at will status of employment.

        INITIAL STATUS PERIOD OF EMPLOYMENT:
        Successful applicants are subject to an initial status period of employment. This initial status period is 12 months for all positions. The initial status period is regarded as part of the applicant’s examination process and will be utilized for purposes of employee evaluation, training and adjustment to the demands of the profession. New employees, who fail to perform satisfactorily during the period, may be separated from the Sheriff’s Office, depending on the circumstance of each case.

      • APPLICANT DISQUALIFICATION FACTORS:
        Applicants are advised that areas for disqualification from further consideration include, but are not limited to, the following:
        Illegal Drug Use. Applicants who have recent illegal drug usage will be disqualified. Recent drug use includes marijuana within 1 year and all other illegal drug use within the past 5 years. All other illegal drug use will be evaluated on a case-by-case basis.
        Any felony conviction.
        Driving Record.
        Outside activities which may be deemed a conflict of interest.
        Revelation or discovery of assaultive behavior.
        Documented record of prior work performance.
        Unsuccessful completion of any basic requirement.
        Inability to perform the essential functions of the position.
        Police history – type, frequency and nature of contacts(s).
        Providing false or misleading information during the application / selection process.

        It is the policy of the Sheriff’s Office to not discuss the reasons why applicants were not selected for hire. There is no flexibility to this policy. Applicants may be notified of their disqualification at any point in the selection process. If you receive such a notice, it simply means that you do not meet our standards at this time. Receiving this notice does not indicate that you are ineligible to apply with other agencies.
        COMMUNITY POLICING:
        The Arapahoe County Sheriff’s Office is committed to the implementation of the community-policing concept. Community policing is an organizational strategy and philosophy which emphasizes problem solving partnerships between the Sheriff’s Office, neighborhoods and businesses, working together to create a better quality of life within the community.
        POLICY ON REAPPLICATION:
        Applicants who failed a written test may reapply and retest no sooner than six months from the date of they took the written test. All other applicants who are disqualified can reapply with the Sheriff’s Office no sooner than one year from the date of notification of non-selection.

 


Public Affairs Specialist

A Recent Graduate Public Affairs Specialist – GS-1035-5/7/9 position was posted on USAJOBS.

Please see the information and announcement link(s) below.   This job closes on Tuesday, October 29, 2019.

Title:  Public Affairs Specialist

Grade and Series:  GS-1035-5/7/9

Supervisory Status:  No

Duty Location: Huron, SD

Announcement number: NRCS-20-10632553-RG-SD-CF (https://www.usajobs.gov/GetJob/ViewDetails/549515000)

Open Period:  October  22, 2019 – October 29, 2019

 

WHO MAY APPLY:

  • Recent graduates from a qualifying educational institution having completed an academic program within the preceding two (2) years. Note: Veterans who were precluded by their military service obligation from meeting this requirement will have up to six (6) years to apply.
  • If you have not yet conferred your degree or certificate, but will within 120 days of the closing date of this announcement, a letter from the school documenting current standing, degree being obtained and expected graduation date must be submitted with your application.


Wetlands Specialist

A Recent Graduate (Wetlands Specialist) GS-0401 -7/9 position was posted Monday OCT 21st  on USAJOBS.

Please see the information and announcement link(s) below.  This job closes on Monday, October 28, 2019.

Title:  Wetlands Specialist

Grade and Series:  GS-0401-7/9

Supervisory Status:  No

Duty Location: Salem, SD

Announcement number: NRCS-19-10634012-SD-RG-CF (https://www.usajobs.gov/GetJob/ViewDetails/549215600)

Open Period:  October  21, 2019 – October 28, 2019

 

WHO MAY APPLY:

  • Recent graduates from a qualifying educational institution having completed an academic program within the preceding two (2) years. Note: Veterans who were precluded by their military service obligation from meeting this requirement will have up to six (6) years to apply.
  • If you have not yet conferred your degree or certificate, but will within 120 days of the closing date of this announcement, a letter from the school documenting current standing, degree being obtained and expected graduation date must be submitted with your application.


Part Time Professional Cleaning Service Position

A & W Janitorial, a family owned professional cleaning service, is looking for  enthusiastic, detail oriented cleaners to join their team.  Competitive wages begin at $13.00 and increase based on qualifications and experience.  401 K benefits!  Job openings Monday – Friday (approximately 5:00 – 9:00 PM)  Applicants must pass a background check.  Interested applicants should call 391-7042 and leave your call back information.


Work from Home Seasonal Customer Service Associate- United States

Job ID: 190027418 | Virtual, United States

https://amazon.force.com/JobDetails?reqid=a0R2I000014RNPK

 

Work from Home Seasonal United States Virtual Customer Service Associate
Applicants must live in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. 

**Applicants may not reside in a ZIP code that is 50 miles or less from one of our physical Customer Service Sites**
What is Amazon Customer Service All About?
Our mission is to be Earth’s most customer-centric company. To achieve this goal, Amazon Customer Service is seeking candidates who exemplify Customer Obsession and enjoy problem solving on behalf of others. Our Amazon Leadership Principles are not just words on a screen – they are a driving force in the decisions we make every day. As an Amazon Customer Service Associate (CSA) it is a critical part of our mission to listen to the customer’s needs, deliver timely results, accurate information, personalized resolutions, and maintain our professional environment of supporting all Amazon customers.
As a CSA, majority of your time will be spent helping a variety of Amazon customers and drivers by phone, and sometimes via email and chat. You will use tools and programs to navigate the site, research accounts, review options and solutions for customers, and communicate them effectively. CSA’s will learn other areas of the business and support specialty departments as needed.

What Does Amazon Need From Me?

  • Commitment to change your schedule frequently, with a two week advance notice.
  • Commitment to work when our customers need us the most. Shifts will include mornings, afternoons and evenings and typically one or both weekend days. Being available to work a flexible schedule that falls within our operating hours is required and expected.
  • Amazon provides paid mandatory training and resources for new associates. All hours assigned to you for training are mandatory, no time can be missed. After training, you will transition into your work schedule.
  • Associates are measured on several areas including, but not limited to, schedule adherence, contact quality, efficiency, and process compliance.
  • Learn a variety of skills within the Customer Service organization to support the customer and move to the area of business that needs you the most.
  • Candidates who will be flexible in their work schedule based on customer need. Flexibility is expected and required of all associates.

Why Amazon (What’s In It For Me)?

  • Except as otherwise required by law, this role pays $15.00 per hour
  • No Commute
  • Overtime pay at 1.5x base rate
  • After 90 days of employment, eligibility for health care coverage plan
  • Employee Discount
  • Employee Assistance Program
  • A supportive team of leaders and peers
  • Gain customer service experience and build your resumeJob ID: 190027418 | Virtual, United Stateshttps://amazon.force.com/JobDetails?reqid=a0R2I000014RNPK

     

    What is Amazon Customer Service All About?
    Our mission is to be Earth’s most customer-centric company. To achieve this goal, Amazon Customer Service is seeking candidates who exemplify Customer Obsession and enjoy problem solving on behalf of others. Our Amazon Leadership Principles are not just words on a screen – they are a driving force in the decisions we make every day. As an Amazon Customer Service Associate (CSA) it is a critical part of our mission to listen to the customer’s needs, deliver timely results, accurate information, personalized resolutions, and maintain our professional environment of supporting all Amazon customers.
    As a CSA, majority of your time will be spent helping a variety of Amazon customers and drivers by phone, and sometimes via email and chat. You will use tools and programs to navigate the site, research accounts, review options and solutions for customers, and communicate them effectively. CSA’s will learn other areas of the business and support specialty departments as needed.What Does Amazon Need From Me?

    • Commitment to change your schedule frequently, with a two week advance notice.
    • Commitment to work when our customers need us the most. Shifts will include mornings, afternoons and evenings and typically one or both weekend days. Being available to work a flexible schedule that falls within our operating hours is required and expected.
    • Amazon provides paid mandatory training and resources for new associates. All hours assigned to you for training are mandatory, no time can be missed. After training, you will transition into your work schedule.
    • Associates are measured on several areas including, but not limited to, schedule adherence, contact quality, efficiency, and process compliance.
    • Learn a variety of skills within the Customer Service organization to support the customer and move to the area of business that needs you the most.
    • Candidates who will be flexible in their work schedule based on customer need. Flexibility is expected and required of all associates.

    Why Amazon (What’s In It For Me)?

    • Except as otherwise required by law, this role pays $15.00 per hour
    • No Commute
    • Overtime pay at 1.5x base rate
    • After 90 days of employment, eligibility for health care coverage plan
    • Employee Discount
    • Employee Assistance Program
    • A supportive team of leaders and peers
    • Gain customer service experience and build your resume
    • Basic Requirements:

      • The average amount of scheduled hours per associate generally consists of 20-29 hours per week, with the expectations to work up to 60 hours a week if there is a customer need, large-scale event or if peak season requires.
      • Support a varying work schedule to meet our business and customer needs.
      • Complete mandatory training (this schedule will be different from your work schedule upon hiring)
      • Provide a work area free of any and all distractions. You must be able to devote your full undivided attention to the Amazon customer.
      • Agree you will not provide child or adult care during hours of scheduled work.
      • Possess a High School Diploma or equivalent.
      • Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, email, social media, and instant messenger or chat tools.
      • Follow detailed verbal and written instructions.
      • Empathize with customers and prioritize their needs.
      • You must not be a current Amazon employee. If you are an internal applicant please reach out to your local HR representative to discuss transfer eligibility.

      Preferred Requirements:

      • Previous customer service experience
      • Previous call center experience
      • Logical problem-solving skills
      • Experience in a fast paced environment
      • Experience in prioritizing tasks and time to ensure efficiency.

      Technical Requirements:

      • A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). Satellite internet providers cannot be used.
      • Cannot use a wireless connection. Your device must be directly connected to router/modem via Ethernet cable.
      • Mailing address must be current and include relevant numbers (apartment, suite, etc.) PO Boxes are not supported, we must have a physical address for you to receive your equipment.

      Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age