Black Hills Corp- Operations Support Specialist (Papillion, NE)

Job Title: Operations Support Specialist  (31145)
Job Description:
Job Specifications
 

PAY RANGE:    $19 – $26
Base pay is determined by the knowledge, skills and abilities of the applicant.

CLOSING DATE:   This position will close on October 16, 2017.

LOCATION:   Papillion, NE

PRIMARY FUNCTION:
Support the utility operations team with direct support for scheduling, entering customer information, documenting work and providing support for the team.

REPORTING RELATIONSHIP:  Operations Manager

ESSENTIAL JOB FUNCTIONS:

  • Schedule daily work for service and operational employees and/or crews through scheduling tools (click).
  • Monitor scheduling tools and provide support to Operations Supervisors with scheduling employees for PTO, training and appointments.
  • Provide support for updating schedules on company intranet sites and community emergency plans.
  • Submit requests to various agencies for facility locating (except in areas where this person is required to be the technician that will be excavating).
  • Support meter issue investigations, processing meter changes and equipment orders.
  • Assist with expense reporting, processing invoices, submit invoices for 3rd party damage and invoicing technical services.
  • Assist in tracking contract deposits and refunds for customer construction. 
  • Assist with scanning, filing and maintaining operations related materials and data entry into electronic systems.
  • Provide support to Supervisor regarding customer matters.
  • Assist with arranging meetings, ordering office supplies and provide support to Supervisor for building maintenance. 

ADDITIONAL RESPONSIBILITIES:

  • Promote culture of safety, compliance, teamwork and continuous improvement.
  • Support and manage special projects that may be assigned.
  • Exercise appropriate level of independent judgment on Company proprietary and confidential matters.
  • Provide support to other areas of the Company as requested or assigned.

WORKING RELATIONSHIPS:

  • Maintain positive working relationships with all Company employees.

EXPERIENCE:

  • Minimum 3 years of relevant experience required.
  • Experience in a utility environment preferred.

EDUCATION:

  • High school diploma or equivalent required.

KNOWLEDGE:

  • Proficient knowledge of Microsoft Office programs.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Ability to work effectively in a fast-paced, multi-task environment as a collaborative team member.
  • Independent, well-organized, self-starter and able to adapt to change.
  • Ability to develop and implement work processes which contribute to increased efficiencies.
  • Ability to work independently as well as in a team environment.
  • Outstanding verbal and written communication skills.
  • Ability to accurately resolve customer complaints in a diplomatic and professional manner.
  • Ability to handle and prioritize multiple projects.
  • Strong interpersonal skills; ability to professionally interface with customers and individuals across the organization.
  • Excellent organizational skills.
  • Ability to understand and utilize continuous improvement tools and concepts.

PHYSICAL REQUIREMENTS:

  • Must be able to perform the requirements of this position, with or without a reasonable accommodation.

The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.
We are an EEO employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply

Advertisements

Black Hills Corp- Gas Scheduling Analyst (Papillion, NE)

Job Title: Gas Scheduling Analyst  (30970)
Job Description:
Job Specifications
 

SALARY RANGE:   $58,650 – $76.200
Base salary is determined by the knowledge, skills and abilities of the applicant.

CLOSING DATE:   This position will close on July 3, 2017.

LOCATION:    Papillion, NE

PRIMARY FUNCTION:
The Gas Scheduler provides transactional analysis and scheduling, working with the Sr. Manager, Gas Supply and Trading to optimize and accurately provide activities on pipelines in support of the organization.  Understands the basic movement of natural gas, knowledge of electronic bulletin boards, and internal tracking systems, and is capable of tracking transactions from inception to month end. 

REPORTING RELATIONSHIP:    Sr. Manager, Gas Supply

ESSENTIAL JOB FUNCTIONS:

  • Works closely with Sr. Manager, Gas Supply to ensure all pipeline scheduling is performed in a timely and accurate manner.
  • Communicates with our suppliers and markets to ensure that contractual nomination data is coordinated properly and resolves all discrepancies in a timely fashion.
  • Schedules gas on inter/intrastate pipeline EBB systems.
  • Solid understanding of all company transportation and storage contracts and rights.
  • Works with suppliers, purchasers, pipelines and point operators to monitor and minimize imbalances.  When imbalances occur, works within pipeline and LDC guidelines to reduce, eliminate, or trade those imbalances in the manor most advantageous to the company.
  • Performs end of month closing tasks including actualization of pipes/trades in Endur. Interacts closely with internal accounting and third parties to help resolve any discrepancies that arise in monthly settlement.
  • Monitor pipeline bulletin boards (EBBs) for both critical and non-critical notices and relays these to the team.
  • Provide backup to trader as necessary.
  • Participate in weekend and evening on-call coverage as needed.

EXPERIENCE:

  • 3-4 years of experience or an equivalent combination of education and experience required.

EDUCATION:

  • Bachelor’s degree in Finance, Accounting, or Mathematics preferred.

KNOWLEDGE:

  • Scheduling experience on a variety of EBB’s.  TIGT, NGPL, NNG preferred.
  • Microsoft Office products (especially Excel).

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Planning, organization, problem solving and analytical skills are important.
  • Team player.

PHYSICAL REQUIREMENTS:

  • You must be able to perform the requirements of this position, with or without a reasonable accommodation.

The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.
We are an EEO Employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply


Black Hlls Corp- Director, Gas Measurement (Papillion or Omaha, NE or Denver, CO.)

JOB NOTICE – Black Hills Corporation – Director, Gas Measurement (30834)

A wide variety of energy sources have made Black Hills Corporation (NYSE: BKH) and its subsidiaries stable and diversified providers of low-cost reliable energy solutions to customers throughout the United States. Discover your career potential in the following opportunity:


Job Title: Director, Gas Measurement  (30834)
Job Description:
Job Specifications
 

SALARY RANGE:    $103,100 – $143,330
Base salary is determined by the knowledge, skills and abilities of the applicant.

CLOSING DATE:  This position will close on April 17, 2017.

LOCATION:   This position may be located in Papillion or Omaha, NE or Denver, CO.

PRIMARY FUNCTION:
Provides strategic direction and centralized oversight of the Company’s natural gas measurement (quantity and quality) efforts, including the administration of all natural gas measurement programs for over one million customers in six states.  Specific functional responsibilities include Gas Meter Shop, AMI/AMR Program and Corporate/Transmission Gas Measurement.

REPORTING RELATIONSHIP:  Vice President – Gas Engineering 

ESSENTIAL JOB FUNCTIONS:

  • Provide leadership and strategic direction for a team of 20 – 30 professionals in meter technology (AMR/AMI), transmission measurement and gas meter/regulation shop.
  • Develop, coordinate and implement Company Gas Measurement policies, standards, and procedures for over one million customers across 6 states and multiple supply sources.
  • Provide expert testimony related to Gas Measurement programs in State and Federal regulatory proceedings.
  • Develop and administer comprehensive Gas Measurement programs to ensure accurate and timely gas measurement throughout the transmission (~4,500 miles) and distribution (~28,000 miles) systems, including wellhead, storage, compressor stations and residential distribution system that includes over 1 million meters.
  • Develop and administer a comprehensive gas quality and sampling program to ensure accurate reporting of gas quality throughout the system. 
  • Apply knowledge and expertise of appropriate Local, Federal and State governing regulations and tariffs across six states to ensure all Measurement programs are in compliance.
  • Manage relationships with third party gas suppliers to ensure quick resolution for all measurement issues.  
  • Administer comprehensive programs to ensure all gas measurement activities are in full compliance with internal SOX controls.
  • Work closely with internal Company resources in Legal, Regulatory and Gas Supply to ensure measurement programs are working in accordance with the company goals and vision.  Participate in the early stages of Tariff re-writes and new business structures in order to ensure that Measurement is able to support the directives.  Participate in all Interconnect Agreement reviews to ensure that Black Hills measurement interests are fully protected and represented.
  • Develop, track and control annual budgets for Measurement activities.
  • Monitor, research and remain abreast of industry developments associated with applicable rules, regulations, standards and related trends that are relevant to the Company’s Measurement obligations and make necessary modifications to policies and procedures.
  • Provide direction and support for all Gas Measurement related field activities, including trouble shooting and training.

ADDITIONAL RESPONSIBILITIES:

  • Develop strong functional leaders and viable succession plans.
  • Provide overall leadership to employees, successfully motivating, coaching, and infusing spirit to positively impact service and the company’s bottom line.
  • Make key hires and facilitate knowledge transfer and the professional development of staff members.
  • Represent the Company in industry forums, associations, and conferences.

WORKING RELATIONSHIPS:

  • Natural Gas Utility State Vice-Presidents
  • Operations Directors
  • Gas Asset Optimization Leadership Team
  • Customer Billing Leadership Team
  • State Regulatory Leaders
  • Third-party Gas Suppliers
  • Industry Peers

EXPERIENCE:

  • Minimum of ten years of relevant experience in natural gas utility operations with increasingly progressive leadership responsibilities.
  • At least five years of direct work experience in Gas Measurement activities.
  • Experience working with various measurement systems, including Flow-Cal and PGAS.
  • Experience with SCADA/Measurement polling systems such as AutoSol, Universal SCADA server and Cignet.

EDUCATION:

  • Bachelor’s degree in a business or technical discipline.
  • Advanced degrees preferred.

KNOWLEDGE:

  • Gas Measurement related policies and practices.
  • Federal, State and Industry regulations that govern Gas Measurement.
  • Transmission measurement standards.
  • Distribution, transmission and well head measurement standards, specifically AGA 3. AGA 7 AGA 8.
  • DOT 192, specifically on over pressure protection on M&R stations.
  • EFM (electronic flow measurement) devices, including Fisher ROC, Bristol, Totalflow, Mercury and Reynolds.
  • Tariffs
  • SNAP and Transfer proving equipment.
  • Statistical sampling ANSI standards.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Demonstrated focus on personal, public and system safety.
  • Exceptional technical and managerial skills including strong leadership, human relations skills, as well as a teamwork orientation and flexibility in a high performance culture.
  • High energy level, strong presentation skills, and the ability to inspire confidence among those with whom he/she deals, including customers, peers, subordinates, etc.
  • Makes good decisions based upon available data; anticipates problems. Uses judgment to make sound strategic and tactical choices – knows when to emphasize and balance the organization’s long-term strategic objectives; makes timely, tough decisions. Then executes.
  • Excellent communication skills and the presence and innate ability to represent the company in a wide variety of forums.
  • The capacity for strategic positioning and strategic thinking with strong operations management abilities.
  • An entrepreneurial instinct balanced by mature understanding of financial concepts, principles and negotiations. Ability to analyze business reporting information and recommend improvements.
  • Proven ability to supervise a diverse workforce across multiple states.

CERTIFICATIONS/CREDENTIALS:

  • Must possess and maintain a valid driver’s license, and a driving record satisfactory to the company and its insurers.

SPECIAL REQUIREMENTS:

  • May be required to work non-traditional hours as needed.
  • May be required to carry a company – provided cell phone/pager and be available to respond during working hours; may be required to respond during non-working hours, especially related to company emergencies.
  • Travel within geographic region (generally Colorado, Wyoming, Nebraska, Iowa, Kansas, South Dakota and Arkansas), and occasionally out of the geographic region, may be required and is anticipated, including overnight and/or weekend travel.
  • This position performs tasks that are defined as safety-sensitive and is subject to DOT workplace drug & alcohol testing.

PHYSICAL REQUIREMENTS:

  • You must be able to perform the requirements of this position, with or without a reasonable accommodation.

 

The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.
We are an EEO Employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply


Black Hills Corp- Director, Gas Pipeline and Systems Integrity (Papillion or Omaha, NE or Denver, CO.)

JOB NOTICE – Black Hills Corporation – Director, Gas Pipeline and Systems Integrity (30835)

A wide variety of energy sources have made Black Hills Corporation (NYSE: BKH) and its subsidiaries stable and diversified providers of low-cost reliable energy solutions to customers throughout the United States. Discover your career potential in the following opportunity:
Job Title: Director, Gas Pipeline and Systems Integrity  (30835)
Job Description:
Job Specifications
 

SALARY RANGE:   $113,550 – $157,770
Base salary is determined by the knowledge, skills and abilities of the applicant.

CLOSING DATE:  This position will close April 17, 2017.

LOCATION:    This position may be located in Papillion or Omaha, NE or Denver, CO.

PRIMARY FUNCTION:
Provides strategic direction and centralized oversight of the Company’s natural gas integrity management programs intended to reduce risk across the Natural Gas Utilities’ storage, transmission and distribution system.  This includes six natural gas storage fields, about 4,500 miles of transmission pipelines, approximately 28,000 miles of distribution pipelines and over one million services across six states.  Specific functional responsibilities include the Transmission Integrity Management Program (TIMP), Distribution Integrity Management Program (DIMP), Storage Integrity Management Program (SIMP), as well as technical oversight of all cathodic protection programs.

REPORTING RELATIONSHIP:   Vice President – Gas Engineering

ESSENTIAL JOB FUNCTIONS:

  • Provide leadership and strategic direction for a team of 15 – 25 engineering and technical professionals as well as necessary outside expert consultants.
  • Report status and provide recommendations to improve pipeline and system integrity management programs to the Company’s Senior Leadership.
  • Develop and coordinate strategic execution of consistent Pipeline and System Integrity Plans across all six Natural Gas Utility States.
  • Develop risk prioritized investment plan to mitigate threats and reduce risks on the Company’s gas assets across all jurisdictions.
  • Provide expert testimony related to pipeline and system integrity programs in State and Federal regulatory proceedings.
  • Lead new technology research and development to improve Pipeline and System Integrity programs.
  • Monitor, research and remain abreast of industry developments associated with applicable rules, regulations, standards and related trends that are relevant to the Company’s pipeline and system integrity obligations and make necessary modifications to policies and procedures.
  • Apply knowledge and expertise of appropriate Local, Federal and State governing regulations and tariffs across six states to ensure all Pipeline and System Integrity programs are in compliance.
  • Coordinate and provide support on all field aspects of the pipeline and system integrity programs, including class location surveys, HCAs, and assessments (ECDA, smart pigging, pressure testing, etc.).
  • Administer Corrosion Control program, including implementation and continued improvement of Cathodic Protection training programs and Technical oversight and troubleshooting of cathodic protection system design.

ADDITIONAL RESPONSIBILITIES:

  • Develop strong functional leaders and viable succession plans.
  • Provide overall leadership to employees, successfully motivating, coaching, and infusing spirit to positively impact service and the company’s bottom line.
  • Make key hires and facilitate knowledge transfer and the professional development of staff members.
  • Represent the Company in industry forums, associations, and conferences.

WORKING RELATIONSHIPS:

  • Natural Gas Utility State Vice-Presidents
  • Operations Directors
  • Gas Asset Optimization Leadership Team
  • State Regulatory Leaders
  • Industry Peers

EXPERIENCE:

  • Minimum of ten years of relevant experience in natural gas utility engineering and/or operations with increasingly progressive leadership responsibilities.
  • At least five years of direct experience with Pipeline and System Integrity programs.
  • Risk modeling experience preferred.  

EDUCATION:

  • Bachelor’s degree in engineering or technical discipline.
  • Advanced degree in technical or business discipline preferred.

KNOWLEDGE:

  • Industry policies, practices, and regulatory plans related to pipeline and system integrity requirements.
  • PHMSA regulations, accepted industry practices and methods by NACE, PHMSA/DOT, AGA, ASME, MEA, SGA, PRCI and GTI).
  • Cathodic Protection, ESRI, GIS, PODS, New Century products, ICAM, and Trimble GPS.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Demonstrated focus on personal, public and system safety.
  • Exceptional technical and managerial skills including strong leadership, human relations skills, as well as a teamwork orientation and flexibility in a high performance culture.
  • High energy level, strong presentation skills, and the ability to inspire confidence among those with whom he/she deals, including customers, peers, subordinates, etc.
  • Makes good decisions based upon available data; anticipates problems. Uses judgment to make sound strategic and tactical choices – knows when to emphasize and balance the organization’s long-term strategic objectives; makes timely, tough decisions. Then executes.
  • Excellent communication skills and the presence and innate ability to represent the company in a wide variety of forums.
  • The capacity for strategic positioning and strategic thinking with strong operations management abilities.
  • An entrepreneurial instinct balanced by mature understanding of financial concepts, principles and negotiations. Ability to analyze business reporting information and recommend improvements.
  • Proven ability to supervise a diverse workforce across multiple states.

CERTIFICATIONS/CREDENTIALS:

  • Must possess and maintain a valid driver’s license, and a driving record satisfactory to the company and its insurers.
  • NACE or other industry certifications preferred.

SPECIAL REQUIREMENTS:

  • May be required to work non-traditional hours as needed.
  • May be required to carry a company – provided cell phone/pager and be available to respond during working hours; may be required to respond during non-working hours, especially related to company emergencies.
  • Travel within geographic region (generally Colorado, Wyoming, Nebraska, Iowa, Kansas, South Dakota and Arkansas), and occasionally out of the geographic region, may be required and is anticipated, including overnight and/or weekend travel.
  • This position performs tasks that are defined as safety-sensitive and is subject to DOT workplace drug & alcohol testing.

PHYSICAL REQUIREMENTS:

  • You must be able to perform the requirements of this position, with or without a reasonable accommodation.

 

The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.
We are an EEO Employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply


Black Hills Corp- Meter Utility Technician (Lincoln, NE)

Job Title: Meter Utility Technician (UN244)  (30734)
Job Description:
Job Specifications
 

CLOSING DATE:  This position will close on February 9, 2017.

LOCATION:    Lincoln, NE

PRIMARY FUNCTION:
Responsible to read and maintain company gas meters, regulators, and automated meter reading equipment and other related equipment or property in a safe and efficient manner consistent with company policies and procedures.  Perform all work in a safe manner outlined by the company.

REPORTING RELATIONSHIP:    Field Operations Supervisor

ESSENTIAL JOB FUNCTIONS:

  • Read gas meters using automated meter reading technology, complete required maintenance on gas meters and automated meter reading equipment and any other company equipment in a competent, timely and safe manner to ensure customer satisfaction and accurate billing.
  • Perform other utility tasks as assigned, including but not limited to, meter exchanges, meter set installs and rebuilds, meter turn ons, meter turn-offs, and lighting appliances and chart changing to ensure efficient operation of the work group.
  • Participate with supervisor to identify training needs and implement appropriate training programs.
  • Train and direct meter utility technicians in the classroom and in the field as necessary to enable employees to perform all required tasks of the position in a safe and competent manner.
  • Read vendor equipment documentation, attend job related seminars, training on new equipment and technology applications, and maintain and apply technical knowledge. 
  • Ensure record keeping associated with meter reading, utility work and vehicle maintenance is completed by the work group accurately and submitted timely for proper documentation.
  • Investigates and assists in resolving complex meter reading and billing customer concerns.

ADDITIONAL RESPONSIBILITIES:

  • Participate in company regulated and non-regulated marketing programs.
  • Must be capable of performing all aspects of the position.
  • Perform all other tasks as requested or assigned to assure safe, reliable and accurate service for customers.

WORKING RELATIONSHIPS:

  • Work closely with the office personnel and supervisor to resolve gas meter and automated meter reading equipment concerns.
  • Advise and assist other employees as needed, in meter reading and utility related activities.
  • Resolve customer complaints within the company policy to ensure customer satisfaction; maintains and promotes good customer relations through effective communication and interpersonal skills. 
  • Must be able to maintain positive communications with external and internal customers.

EXPERIENCE:

  • Previous utility meter reading/maintenance experienced preferred.
  • Completed three phases of natural gas core training, including required OQ computer based training courses – or the ability to successfully complete within 1 year.

EDUCATION:

  • High school diploma or equivalent required.
  • Associate degree preferred.

KNOWLEDGE:

  • Knowledge of company Operations and Maintenance Manual, Emergency Procedures and State and Federal Codes as they apply to the work.
  • Follow, promote and contribute to company safety policies and support training procedures for safe work and driving habits to ensure employee and customer safety.
  • Knowledge of the customer information system preferred.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Strong verbal and written communication skills required.
  • Must have positive customer relations orientation, including the ability to communicate effectively with customers and employees.
  • Ability to multi-task and prioritize.
  • Must be able to work within a team environment and on individual projects.
  • Computer skills required, including proficiency in applicable business related software and equipment.
  • Strong analytical and problem solving skills.

CERTIFICATIONS/CREDENTIALS:

  • Must be able to successfully pass DOT operator qualification certification tests required for covered tasks.
  • Must have a valid driver’s license and a safe driving record.

SPECIAL REQUIREMENTS:

  • Must be able to successfully demonstrate relevant competencies through assessment methods determined by the company, with reasonable inclusion of the Union.
  • Must be able to operate computer equipment and applicable job related software applications.
  • Must be able to work independently and handle stressful situations.  This position requires good analytical abilities, good organizational, and communication skills.

PHYSICAL REQUIREMENTS:
You must be able to perform the requirements of this position, with or without a reasonable accommodation.

  • Can meet the physical demands of standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, balancing, stooping, bending, kneeling, crouching, crawling, reaching, handling, feeling, talking, hearing, tasting/smelling, near and far acuity, depth perception, color vision and field of vision.
  • Carrying – Occasionally 35+ lbs. a distance of 50 ft. up to 100ft.; Occasionally side lifting of  30+ lbs. for 2 ft.; Rarely 35+ lbs. for 50 feet.
  • Lifting tools, equipment floor to waist, overhead, and waist to shoulder.
  • Prolonged loaded and unloaded forward flexion, extension, lateral flexion and rotation of the neck and spine are required.
  • Reaching – Rarely above shoulder.
  • Ability to navigate on uneven and slippery surfaces, for up to 440 yards.
  • Must be adaptable to extreme temperatures outside.
  • Ability to manipulate and grasp hand tools while in a repetitive motion.
  • Ability to operate equipment.


The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

We are an EEO Employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply 


Black Hills Corp- Appliance Repair Tech (Lincoln, NE)

Job Title: Appliance Repair Technician / Service Technician B (UN244)  (30704)
Job Description:
Job Specifications
 

CLOSING DATE:  This position will close on January 21, 2017.

LOCATION:   Lincoln, NE

PRIMARY FUNCTION:
To perform appliance service, including repair and installation of appliances and other related functions to support gas distribution and service operations in a safe, customer-oriented manner.

REPORTING RELATIONSHIP:     Field Operations Supervisor

ESSENTIAL JOB FUNCTIONS:

  • Repair and adjust residential, commercial and industrial appliances and equipment to ensure efficient operation.
  • Install appliance (including heating and air conditioning equipment and water heaters), meters, regulators and control systems to comply with code specifications.
  • Locate and repair gas leaks at customer’s premises to assure safe delivery of natural gas.
  • Check and repair or replace gas meters and regulators to assure accurate registration of gas usage and continuous service to customers.
  • Complete recordkeeping associated with service and repair functions to ensure an accurate information system is maintained.
  • Operate company vehicle and maintains parts inventory and tools according to company standard and policies to ensure the delivery of safe and efficient service.

ADDITIONAL RESPONSIBILITIES:

  • Perform other related tasks as apparent or assigned, including but not limited to leak survey work, line locating, foreign construction work, storekeeping, meter reading, chart changing, transporting appliances and equipment, and fleet and facilities maintenance to ensure efficient operation of the work unit.
  • Participate in regulated and non-regulated company marketing programs.

WORKING RELATIONSHIPS:

  • Advise and assist other employees on-the-job to provide technical expertise in the field.

EXPERIENCE:

  • Previous experience working with residential and commercial HVAC or appliance repair customers preferred.

EDUCATION:

  • High school diploma or equivalent.
  • Associate Degree in Heating, Ventilation, Air Conditioning and Refrigeration preferred.
  • Participate in training internally, both field and classroom, and externally to increase job knowledge and competency.

KNOWLEDGE:

  • Employees must successfully demonstrate relevant competencies through assessment methods as determined by the Company with reasonable inclusion of the union.
  • Working knowledge of State of Nebraska HVAC and plumbing codes, as applied to service and installation of appliances.
  • Working knowledge of electronics and its application to control circuits and systems.
  • Must have working knowledge of HVAC equipment, the installation and service of appliances, venting systems, gas burning equipment and metering and regulating systems.
  • Must have working knowledge of safety procedures, practices and policies.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Demonstrated ability to understand control systems and read blueprints and wiring diagrams.
  • Must have positive customer relations orientation including the ability to communicate effectively with employees, customers and industry representatives.
  • Demonstrated basic operation of computers and business related software applications.

CERTIFICATIONS/CREDENTIALS:

  • Must have a valid Nebraska driver’s license and possess a safe driving record.
  • Must obtain and keep current, applicable HVAC licenses and certificates as required.
  • Must be qualified to perform tasks as defined by the Department of Transportation and company procedures.

SPECIAL REQUIREMENTS:

  • Employees assigned to this job will be expected to establish residence in the designated location no later than 90 days after accepting the job.
  • Must work assigned shifts, on call, assigned holidays and overtime as required.

PHYSICAL REQUIREMENTS:
You must be able to perform the requirements of this position, with or without a reasonable accommodation.

  • Can meet the physical demands of standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, balancing, stooping, bending, kneeling, crouching, crawling, reaching, handling, feeling, talking, hearing, tasting/smelling, near and far acuity, depth perception, color vision and field of vision.
  • Lifting – Continually under 15 lbs.; Frequently 15-30 lbs.; Occasionally 30+ lbs.; Carrying – Continually under 15 lbs.; Frequently 15-30 lbs.; Occasionally 30+ lbs; Occasionally side lifting.
  • Lifting tools, equipment and appliances floor to waist, overhead, waist to shoulder.
  • Prolonged loaded and unloaded forward flexion, extension, lateral flexion and rotation of the neck and spine are required.
  • Reaching –Above or below shoulder height.
  • At times required to work on roof of buildings, climb ladders/stairs, crawl spaces, and attics. Ability to navigate uneven surfaces that may have clutter and debris.
  • Must be adaptable to extreme temperature climates inside and outside.
  • Ability to manipulate and grasp hand tools while in a repetitive motion.
  • Ability to operate equipment.
  • Ability to be fitted for a use of respirator.


The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

EEO Employer, Race, Gender, Veterans, Disability

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply


Black Hills Corp- Customer Solutions Representative (Denver, CO or Kearney, NE)

Job Title: Customer Solutions Representative  (30675)

Job Description:
Job Specifications 

PAY RANGE:    $63,900 – $79,850 (DOQ)

CLOSING DATE:  This position will close on January 18, 2017.

LOCATION:      This position may be located in Denver, CO or Kearney, NE.

PRIMARY FUNCTION:
Work with existing and potential customers – within the utility’s Choice Gas program – to ensure the ongoing growth and compliance of the Black Hills Energy Services.

REPORTING RELATIONSHIP:     Supervisor BHES Program

ESSENTIAL JOB FUNCTIONS:

  • Under general supervision, performs professional level work. Develops solutions requiring analysis and research. Responsible for critical work and/or complex projects performed with a broader technical and business context.
  • Obtain Choice business for Residential / Commercial, AG and Industrial Customers through outbound calling and initiation of trigger notifications.
  • Identifies potential sales leads, and subsequently secures profitable sales.
  • Meet with larger Agricultural, larger commercial customers, and other potential new business accounts.
  • Take Active Sales role during sign up campaigns and early sign up periods
  • Provide price quotes.
  • Handle customer inquiries.
  • Attend meetings as required.
  • Attend/Prepare booths for select conferences.
  • Update contact lists.
  • Gather competitive info and prices.
  • Develop and maintain a positive working relationship with staff, other departments and management.
  • Deal with a wide variety of people with courtesy and professionalism.
  • Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully.

ADDITIONAL RESPONSIBILITIES:

  • Able to interface directly with customers professionally and provide a high degree of customer satisfaction.
  • Job planning and prioritizing.
  • Travel within geographic region (generally Colorado, Wyoming, Nebraska and Arkansas), and occasionally out of the geographic region, may be required and is anticipated, including overnight and/or weekend travel.
  • May be required to carry a company-provided cell phone/pager, and be available to respond during working and non-working hours.
  • Ability to represent the company through public speaking.

WORKING RELATIONSHIPS:

  • Primarily interacting with other members of the sales team.

EXPERIENCE:

  • 3-5 years of applicable work experience specific to this field.
    • Sales experience
    • Customer service experience

EDUCATION:

  • High school diploma or equivalent required.

KNOWLEDGE:

  • Requires technical and business knowledge in multiple disciplines/processes. Knows and applies the fundamental concepts, practices, and procedures.
  • Understand and apply Choice Program Rules ensuring compliance of all activities.
  • Ability to understand the natural gas retail pricing products offered.
  • Ability to understand the components that comprise the natural gas retail price.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Proficient use of spreadsheets (Excel), databases (MS SQL) and word processing software (MS Word).
  • Basic math skills.
  • Write effectively and understand written communications, including but not limited to email.
  • Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention to details, and follow work rules.
  • Ability to work effectively from written and verbal instructions.
  • Maintain records.
  • Strong organizational and time management skills.

SPECIAL REQUIREMENTS:

  • Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers.

PHYSICAL REQUIREMENTS:

  • You must be able to perform the requirements of this position, with or without a reasonable accommodation.


The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

EEO Employer, Race, Gender, Veterans, Disability

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply