The American Red Cross is Now Hiring a Service to the Armed Forces Program Specialist

The American Red Cross is currently seeking a temporary, full-time, Service to the Armed Forces Program Specialist to support the Service to the Armed Forces program in Rapid City, SD. This is a temporary position that will be scheduled 40 hours per week, starting in January 2019, and is estimated to last for approximately 7 months.

Job Summary:

The Service to the Armed Forces Regional Program Specialist supports the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. This is accomplished through working with volunteers and other Red Cross departments to support strong visibility for the Service to the Armed Forces programs within the community. This position will be located in Rapid City, but will also involve the regular travel necessary to cover programs throughout North and South Dakota.


Relationship Management Support and Community Outreach: Supports building relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions.

Volunteer Management Support: Supports a volunteer program to meet the workforce model and to enable delivery of SAF programs and services. Assists in the supervision of volunteer staff. Works closely with Regional Volunteer Services to develop and implement strategic regional SAF volunteer program.  Helps ensure volunteer staff ratio reflects the diversity of the population being served.

Service Delivery: Ensures the delivery of SAF core services to all clients within their jurisdiction. Supports the other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response, and Red Cross Blood Services.  Services may include use of case management system, presenting briefings, collection of data, providing needed materials, and outreach within the community.

Reporting & Admin Support: Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.


Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is preferred.  Associate’s degree with 5 years of experience or other combination of education and experience which provides an equivalent background is acceptable.

Experience: A minimum of three years related experience is required.  Viable candidates must have a valid driver’s license.

Requires strong computer and public speaking skills, and the ability to communicate effectively, both verbally and in writing. Must have strong interpersonal skills and the ability to work well in an individual or team environment, and the ability to balance multiple priorities. Experience with American Red Cross programs and services is desired. Familiarity with military culture, regulations and protocol is also strongly desired. Must have valid driver’s license to fulfill the travel component of this position.

To be considered for this position, please visit