City of Rapid City- Accounts Payable Clerk I (Rapid City, SD)

Position Title: Accounts Payable Clerk I
Location: Rapid City, SD
Wage/Salary: $13.71/HR
Open: 5/18/17
Close: 5/28/17
SUMMARY:  Provide accounts payable support for all City departments.

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Black Hills Corp- Customer Resolution Trainee (Rapid City, SD)

Job Title: Customer Resolution Trainee  (30914)
Job Description:
Job Specifications
 

PAY RANGE:    $14 – $18 per hour
Base pay is determined by the knowledge, skills and abilities of the applicant.

CLOSING DATE:   This position will close on May 23, 2017.

LOCATION:   Rapid City, SD

PRIMARY FUNCTION:
Work in a contact center environment, learning how to provide excellent customer service responses to all contacts in an accurate and professional manner.

REPORTING RELATIONSHIP:   Customer Resolution Center Supervisor

ESSENTIAL JOB FUNCTIONS:

  • Respond to customer inquiries and requests for service by researching, analyzing, entering, verifying system data, and taking appropriate action to assure accurate and timely resolution.
  • Handle emergency contacts with accuracy and urgency to ensure the safety of our employees and customers.
  • Achieve first contact resolution by reviewing accounts and negotiating with customers to meet customer needs and minimize Company risk.
  • Complete order entry and order completion of work orders.
  • Actively promote the Company’s products, programs and services.
  • Demonstrate and manage effective time utilization.
  • Be a team player.
  • Provide superior service resulting in a favorable perception of the Company.
  • Develop skills to build partnerships within the Company.
  • Develop business acumen.

ADDITIONAL RESPONSIBILITIES:

  • Attend ongoing classroom training and web-based learning opportunities to increase customer service skills and industry knowledge.
  • Other duties as assigned.

WORKING RELATIONSHIPS:

  • Maintain positive and effective working relationships with other customer service employees as well as those in support services, including remittance, correspondence, billing, and credit and collections.
  • Maintain positive and effective working relationships with employees in the field resource center.

EXPERIENCE:

  • Prior customer service experience preferred.
  • Experience in utility industry preferred.

EDUCATION:

  • High school diploma or equivalent required.

KNOWLEDGE:

  • General computer knowledge.
  • General knowledge of service delivery.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Ability to navigate a computerized data entry system or other relevant applications.
  • Computer efficiency, comfort with web navigation, ability to quickly navigate across multiple computer programs and systems.
  • Problem solving and negotiation skills.
  • Ability to communicate accurately and timely.
  • Basic mathematical and calculation skills.
  • Ability to perform in a fast-paced, multi-tasking environment.
  • Strong interpersonal skills with ability to work in an internal team and virtual team environment that shares common goals and daily expectations.

SPECIAL REQUIREMENTS:

  • Ability to work various shifts. Shifts are assigned based on a shift bidding process conducted periodically based on business needs.
  • Ability to speak fluent English and Spanish as determined by the Company provided proficiency testing. (Bilingual Customer Resolution Trainee postings only)

PHYSICAL REQUIREMENTS:
You must be able to perform the requirements of this position, with or without a reasonable accommodation.

  • Communicate with customers via telephone headset while simultaneously using display screen equipment.
  • Enter data into software using a keyboard, mouse, and digital display screen.
  • Work is deskbound, primarily from a seated position (sit/stand options may be available depending upon ability to safely fit the worker).
  • Position is fast paced and requires the meeting of performance metrics.
  • Ability to work in an open environment with moderate noise.
  • Carry out tasks under fluorescent lighting.
  • Position required to field emergent calls from the public related to possible gas leaks.


The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.


We are an EEO Employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply


VA Black Hills Health Care System- Motor Vehicle Operator (Hot Springs, SD)

Vacancy Number:         BH-17-202-HA-1960407-BU
Position Title:              Motor Vehicle Operator
Grade:                          WG-5703-03/03
Location & Service:      1  vacancy: Hot Springs, SD-FAC
Opening Date:              Wednesday 5/17/2017
Closing Date:               Wednesday 6/7/2017 

You can view this announcement by clicking here.


InGenesis- Physician Assistant (Ellsworth AFB, SD)

InGenesis- Physician Assistant (Ellsworth AFB, SD)

Want an exciting new opportunity?  Come join our team.   We have an opening for a Family Physician Assistant to provide excellent services at Ellsworth AFB located near Rapid City, SD.   Providing exceptional services for our United States Air Force active duty and their dependents!

Job Requirements:

  • Must hold a current active, valid, unrestricted state license to practice medicine in any one of the 50 states, DC, Puerto Rico, Guam, or US Virgin Island’s
  • At least 24 months experience as a Family PA within the last 36 months
  • Must possess a current DEA registration number(certificate) to prescribe medicine
  • Currently certified with the NCCPA

Job Duties:

  • Provide primary care with the cognizance of supervision of a physician
  • Responsible for a regularly appointed clinic, compatible with workload and provide immediate evaluation, and management of emergent problems as they occur.
  • Perform a general physical examination.
  • Examination of patients, formulation differential diagnostic plans, defines and orders required diagnostic testing.
  • Approving/Disapproving sub specialty referrals.
  • Full performance Statement of Work(SOW) available upon request to all well qualified candidates.

Job Benefits:

Excellent benefits including 10 paid federal holiday’s, 3 weeks PTO per year, health/welfare stipend, covered medical malpractice insurance and CME allowance.  Great opportunity providing services for the Air Force active duty and their dependents.  Please contact Rod Tucker at 866 448-0033 ext 324 as soon as possible regarding this great opportunity!

InGenesis is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.


VA Black Hills Health Care System- Program Support Assistant (Ft. Meade, SD)

Vacancy Number:        BH-17-203-CLB-1960497-BU
Position Title:             Program Support Assistant
Grade:                         GS-0303-06/06
Location & Service:     1 Vacancy  Fort Meade, SD
Opening Date:             Thursday 5/18/2017
Closing Date:              
Thursday 6/8/2017 

You can view this announcement by clicking here.


Black Hills Corp- Construction Inspector (Ozark, AR)

Job Title: Construction Inspector  (30909)
Job Description:
Job Specifications
 

PAY RANGE:   $28 – $36 per hour
Base pay is determined by the knowledge, skills and abilities of the applicant.

CLOSING DATE:   This position will close on May 31, 2017.

LOCATION:    Ozark, AR

PRIMARY FUNCTION:
Responsible for overseeing the general upkeep, maintenance and installation of all facilities and equipment including but not limited to, pipeline right-of-way, excavation, repairs, coating and backfilling pipelines, concrete work, painting, building erection, weed control, etc.

REPORTING RELATIONSHIP:    Supervisor, Gas Operations

ESSENTIAL JOB FUNCTIONS:

  • Responsible for ensuring the installation, operation, and maintenance of gas facilities is conducted according to Black Hills O&M Procedures, Engineering Standards and Construction Standards.
  • Locate and mark facilities per Company Damage Prevention Program and One-Call procedures prior to and during encroachments and excavations.
  • Perform pipeline patrols, population density surveys, leak detection surveys and inspection per company procedures.
  • Coordinate local Damage Prevention activities.
  • Provide oversight and inspection to ensure asset protection and compliance with company procedures of excavation activities near pipeline facilities.
  • Participates in quality emergency responder programs.
  • Represent the Company during contacts with landowner/tenant, public official, emergency official and local organization (i.e. One-Call, Pipeline Group, Soil Conservation, etc.) meetings.
  • Perform governmental compliance activities (PHMSA, State Agencies, EPA, USFS, etc.)
  • Perform mapping, record keeping and data entry duties per company policies.
  • Participate in the development of O&M Procedures, Site Specific Procedures, project scoping, cost estimates, and work plans.

ADDITIONAL RESPONSIBILITIES:

  • Compliance and other reporting.
  • Achieve and maintain all Operator Qualifications applicable to the job classification.
  • Other duties as required.

WORKING RELATIONSHIPS:

  • Right of way department
  • Project Management and Engineering
  • Third party contractors
  • Customers, property owners and others in the community

EXPERIENCE:

  • Two (2) or more years of experience or an equivalent combination of education and experience required.

EDUCATION:

  • High school diploma or equivalent.

KNOWLEDGE:

  • Experience with job planning and prioritizing.
  • Knowledge of company policies and practices, and regulatory and tariff requirements.
  • Knowledge and experience in safe handling practices of flammable gases, liquids and high pressure systems.
  • Experience reading and interpreting instructions.
  • Knowledge of operating cost associated with the equipment in area of responsibility.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
  • Intermediate computer skills (knowledge of MS office, operating systems, company software).
  • Basic math skills (addition, subtraction, multiplication, division, fractions, decimals).
  • Ability to work from written and verbal instructions.
  • Maintain a regular, dependable attendance and a consistently high level of performance.
  • Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention on details, and follow work rules.
  • Good verbal and written communication skills.
  • Ability to work with and around combustible or flammable gas or liquids. 
  • Ability to operate manual and powered equipment.
  • Able to interface directly with customers professionally and provide a high degree of customer satisfaction while representing the company in the appropriate manner.
  • Ability to professionally interact with co-workers.
  • Required to carry a company-provided cell phone/pager, and be available to respond during working and non-working hours.

CERTIFICATIONS/CREDENTIALSL

  • Must be able to obtain a Certified Weld Inspector (CWI) Qualification or meet the company Operator Qualification Standard to inspect steel projects.

SPECIAL REQUIREMENTS:

  • May be required to work non-traditional hours as needed.
  • Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers.

PHYSICAL REQUIREMENTS:
You must be able to perform the requirements of this position, with or without a reasonable accommodation.

  • Must be able to withstand extreme weather conditions.
  • Must be able to lift and carry up to 75 pounds.


The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.


We are an EEO Employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply 


Black Hills Corp- Gas Service Technician (Dodge City, KS)

Job Title: Gas Service Technician  (30879)
Job Description:
Job Specifications

 

PAY RANGE:   $22 – $28 per hour
Base pay is determined by the knowledge, skills and abilities of  the applicant.

CLOSING DATE:  This position will close on May 25, 2017.

LOCATION:      Dodge City, KS

PRIMARY FUNCTION:
Safely install, repair, and service domestic appliances as covered by company repair plans. Work on homes furnaces and HVAC systems.

REPORTING RELATIONSHIP:    Operations Supervisor

ESSENTIAL JOB FUNCTIONS:

  • Install, repair, and service domestic appliances covered under company appliance repair program.
  • Promote safety in all phases of company operations.
  • Promote division profitability through increased sales of non-regulated programs.
  • Provide proactive assistance in the resolution of customer complaints.
  • Perform general customer service activity including, but not limited to, turn-ons and turn-offs, replace meters, collect unpaid bills, investigate calls regarding gas leaks and carbon monoxide presence, etc.
  • Perform on-call duties after hours.
  • Perform meter reading.
  • Perform some operations activities.

ADDITIONAL RESPONSIBILITIES:

  • Other duties as assigned.

WORKING RELATIONSHIPS:

  • Maintain positive contact with customers.
  • Maintain positive relations with business unit personnel.

EXPERIENCE:

  • Experience preferred.

EDUCATION:

  • High school diploma or equivalent required.

SKILLS/ABILITY/OTHER CHARACTERISTICS:

  • Demonstrate strong interpersonal skills.
  • Excellent customer service and communication skills essential.
  • Safe work record and demonstration of a strong work ethic.

CERTIFICATIONS/CREDENTIALS:

  • HVAC License preferred by not required.
  • Mech IV License preferred.

SPECIAL REQUIREMENTS:

  • Must be willing to work assigned shift, on call, holidays and overtime.
  • A valid driver’s license with a safe driving record is required.
  • Must live within 20 miles of the Dodge City limits.

PHYSICAL REQUIREMENTS:
You must be able to perform the requirements of this position, with or without a reasonable accommodation.

  • Can meet the physical demands of standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, balancing, stooping, bending, kneeling, crouching, crawling, reaching, handling, feeling, talking, hearing, tasting/smelling, near and far acuity, depth perception, color vision and field of vision.
  • Lifting – Continually under 15 lbs.; Frequently 15-30 lbs.; Occasionally 30+ lbs.; Carrying – Continually under 15 lbs.; Frequently 15-30 lbs.; Occasionally 30+ lbs; Occasionally side lifting.
  • Lifting tools, equipment and appliances floor to waist, overhead, waist to shoulder.
  • Prolonged loaded and unloaded forward flexion, extension, lateral flexion and rotation of the neck and spine are required.
  • Reaching –Above or below shoulder height.
  • At times required to work on roof of buildings, climb ladders/stairs, crawl spaces, and attics. Ability to navigate uneven surfaces that may have clutter and debris.
  • Must be adaptable to extreme temperature climates inside and outside.
  • Ability to manipulate and grasp hand tools while in a repetitive motion.
  • Ability to operate equipment.
  • Ability to be fitted for a use of respirator.


The information contained in this position description describes the general nature and level of work being performed in this job.  This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. This job description is not intended to constitute an offer or contract of employment.  Job descriptions may and do change periodically.  Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.


We are an EEO Employer

We offer an attractive salary based on qualifications with competitive benefits and a supportive professional work environment.

How to apply: Click here to apply