Phacil- Voice Administrator (Wichita, KS)

Looking for a rewarding and challenging career with a dynamic, growing organization?  Phacil is your answer. We have an immediate need for a Voice Administrator to support an important government customer in Wichita, KS.

Phacil has great benefits: 401K company match, $3K year tuition reimbursement, $800 yr gym membership, Medical, Dental, Vision, FSA, PTO, 10 paid holidays and more!

Apply to:        

Clearance Level (Required to Start):  Secret

Daily Job Responsibilities:

  • Understanding of DoD network systems and processes.
  • Ability to install, configure, and troubleshoot Avaya & Cisco voice solutions.
  • Ability to install, configure, & troubleshoot Avaya CS 1000 & GS 450 hardware.
  • Ability to integrate Avaya/Cisco Voice solution with IP-phones &VTC end-points.
  • Ability to install, configure, and troubleshoot Avaya & Cisco Unified communication.
  • Ability to configure hardware/software in accordance with DISA STIGs.
  • Required Skills:
  • Minimum of 5 years work related IT experience commensurate with tasks outlined in this service area.
  • Knowledgeable with cisco, juniper, Nortel and Avaya equipment.
  • Able to take direction and operate without direct supervision to complete task.
  • Start a project and follow it through to completion with minimal guidance.
  • Understand general networking and Voice over IP (VOIP) concepts and troubleshooting.
  • Complete documentation and be able to explain what was completed and how.
  • Minimum Required Skills:
  • Able to review and troubleshoot network diagrams and customer requirements.
  • Basic certification requirements and understand how to direct oneself to accomplish tasks.
  • Preferred Skills:
  • VOIP (Voice over IP)/VoSIP (Voice over Secure IP) experience on an enterprise network.
  • Understanding of enterprise network concepts and integrations.Travel Requirement: 0-10% to support installations
  • Additional Information: Mon-Fri 7:30 am -4:30 pm
  • Certification Requirements: Avaya ACSS, Security Plus