City of Rapid City- Police Support Technician (Rapid City, SD)

Job Title: Police Support Technician

Department: Police

Division: Field Services, Criminal Investigation, and Support Services

Reports To: Commander Staff or Designated Supervisor

FLSA Status: Non-Exempt

Classification: FOP

Grade: 11

Prepared By: Sandy Massey

Prepared Date: 11/03/09, 01/11/11

Approved By: Karl Jegeris

Approved Date: 03/21/2015


Provides administrative and technical support to the divisions within the Police Department. This position may oversee work-study, intern or volunteer workers.


Essential duties and responsibilities include the following; other duties may be assigned:

1. Prepares, transcribes, assembles, distributes and maintains correspondence, case files and records relative to the assigned Division.

2. Enters, registers and maintains various Division specific data and personal information into specialized computerized files for distribution and utilization by requesting parties.

3. Responds to inquiries and other requests regarding the operation of the Department and/or work division.

4. Prepares, maintains and reviews various logs, financial and statistical reports and related Division correspondence for use within the Department.

5. Performs basic records checks by entering and retrieving data from computer.

6. Responsible for the accurate submission of data to federal agencies; meeting federal standards and guidelines.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) and four years experience in the clerical field.

Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer and Administrative Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office© products. Demonstrated knowledge of office equipment and ability to perform various administrative tasks including: typing at 50 wpm net of error; alpha numeric data entry at 134 kpm net of error; and transcription at 95% accuracy.

Certificates, Licenses, Registrations: Must possess a valid South Dakota driver’s license or ability to obtain within 30 days from date of hire. Ability to obtain National Crime Information Center (NCIC) certification within 6 months from date of hire.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Application and information may be obtained from the City’s website at